Terms of Service

    Last updated: November 30, 2024

    1. Acceptance of Terms

    These Terms of Service ("Terms") constitute a legally binding agreement between you and CREONIX AI ("Company," "we," "us," or "our") regarding your use of our AI-powered content generation platform and related services (collectively, the "Services").

    By accessing, registering for, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

    2. Service Description

    CREONIX AI provides an AI-powered content generation platform that enables users to:

    • Generate SEO-optimized articles, blog posts, and web content
    • Create social media posts for multiple platforms
    • Develop video scripts and multimedia content
    • Conduct keyword research and competitor analysis
    • Schedule and manage content calendars
    • Integrate with WordPress and other publishing platforms
    • Generate AI-powered images and graphics

    Service features and availability may vary based on your subscription tier. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice.

    3. Account Registration and Requirements

    3.1 Eligibility

    You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By creating an account, you represent and warrant that you meet these requirements.

    3.2 Account Security

    You are responsible for:

    • Maintaining the confidentiality of your account credentials
    • All activities that occur under your account
    • Promptly notifying us of any unauthorized access or security breach
    • Ensuring your account information is accurate and up-to-date

    We are not liable for any loss or damage arising from your failure to protect your account credentials.

    3.3 One Account Per User

    Each user may maintain only one active account. Creating multiple accounts to circumvent usage limits or other restrictions is prohibited.

    4. Subscription Plans and Billing

    4.1 Subscription Tiers

    We offer multiple subscription tiers (Starter, Silver, Gold) with varying features, usage limits, and pricing. Current plans and pricing are available on our website.

    4.2 Billing and Payment

    • Subscriptions are billed monthly or annually based on your selected plan
    • All fees are non-refundable except as required by law or as explicitly stated
    • Subscriptions automatically renew unless cancelled before the renewal date
    • You authorize us to charge your payment method for all applicable fees
    • Payment processing is handled securely through Stripe

    4.3 Price Changes

    We reserve the right to modify subscription pricing with 30 days' advance notice. Price changes will take effect at your next renewal. Continuing to use the Services after a price change constitutes acceptance of the new pricing.

    4.4 Cancellation and Refunds

    You may cancel your subscription at any time from your account settings. Cancellations take effect at the end of the current billing period. No refunds are provided for partial billing periods except as required by law.

    4.5 Usage Limits

    Each subscription tier includes specific usage limits (e.g., number of articles per month). Exceeding these limits may result in service interruption or additional charges. Usage resets at the beginning of each billing cycle.

    5. Content Ownership and Licensing

    5.1 Your Content Ownership

    You retain all intellectual property rights to content you generate using our Services ("Your Content"). We do not claim ownership of Your Content.

    5.2 License to Us

    You grant us a limited, non-exclusive, worldwide license to use, store, and process Your Content solely to provide and improve our Services, including training and enhancing our AI models (unless you opt out).

    5.3 Our Platform Ownership

    The Services, including all software, algorithms, designs, trademarks, and other intellectual property, are owned by CREONIX AI and protected by copyright, trademark, and other laws. You may not copy, modify, reverse engineer, or create derivative works of our platform.

    6. AI-Generated Content Disclaimer

    IMPORTANT: Content generated by our AI models is provided "as-is" without warranties of any kind.

    • AI-generated content may contain factual errors, inaccuracies, or biases
    • We do not guarantee the accuracy, completeness, or reliability of AI outputs
    • You are solely responsible for reviewing, verifying, and editing all generated content before use
    • You assume all risk and liability for publishing or using AI-generated content
    • We are not responsible for any damages resulting from your use of AI-generated content
    • AI models may occasionally produce inappropriate, offensive, or copyrighted material despite our safeguards

    7. Acceptable Use Policy

    You agree NOT to use our Services to:

    • Generate illegal, harmful, threatening, abusive, or defamatory content
    • Create spam, phishing attempts, or malicious content
    • Infringe on intellectual property rights of others
    • Impersonate any person or entity
    • Generate content that violates privacy rights
    • Create misleading or fraudulent content
    • Circumvent usage limits or access restrictions
    • Reverse engineer or attempt to extract our AI models
    • Interfere with or disrupt the Services or servers
    • Use automated scripts to scrape or download content
    • Resell or redistribute our Services without authorization

    8. Third-Party Integrations

    Our Services integrate with third-party platforms (e.g., WordPress, Stripe, AI providers). These integrations are subject to the terms and conditions of those third parties. We are not responsible for the availability, functionality, or policies of third-party services. You are responsible for complying with all applicable third-party terms.

    9. Service Availability and Support

    9.1 Uptime

    While we strive for 99.9% uptime, we do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.

    9.2 Maintenance

    We may perform scheduled maintenance with reasonable advance notice. Emergency maintenance may occur without notice.

    9.3 Customer Support

    Support availability varies by subscription tier. Priority support is available for Gold tier subscribers.

    10. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW:

    • CREONIX AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
    • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM
    • WE ARE NOT LIABLE FOR DATA LOSS, BUSINESS INTERRUPTION, LOST PROFITS, OR LOST REVENUE
    • WE ARE NOT LIABLE FOR DAMAGES RESULTING FROM AI-GENERATED CONTENT, THIRD-PARTY INTEGRATIONS, OR SERVICE INTERRUPTIONS

    Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.

    11. Indemnification

    You agree to indemnify, defend, and hold harmless CREONIX AI, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including attorney fees) arising from:

    • Your use or misuse of the Services
    • Your violation of these Terms
    • Your violation of any rights of another party
    • Content you generate, publish, or distribute using our Services

    12. Termination

    12.1 Termination by You

    You may cancel your account at any time from your account settings. Cancellation takes effect at the end of the current billing period.

    12.2 Termination by Us

    We may suspend or terminate your account immediately without notice if:

    • You breach these Terms or our Acceptable Use Policy
    • Your payment method fails or you fail to pay fees
    • We are required to do so by law
    • You engage in fraudulent or illegal activity
    • Continued provision would create legal or security risks

    12.3 Effects of Termination

    Upon termination, you will lose access to the Services and Your Content. We may delete Your Content after 90 days. No refunds will be provided except as required by law.

    13. Dispute Resolution and Governing Law

    13.1 Governing Law

    These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

    13.2 Informal Resolution

    Before filing any legal claim, you agree to contact us at legal@mycreonix.com to attempt to resolve the dispute informally.

    13.3 Arbitration

    Any disputes not resolved informally shall be resolved through binding arbitration in accordance with [Arbitration Rules], except where prohibited by law. You waive the right to a jury trial and class action participation.

    14. General Provisions

    14.1 Entire Agreement

    These Terms, together with our Privacy Policy, constitute the entire agreement between you and CREONIX AI.

    14.2 Severability

    If any provision is found unenforceable, the remaining provisions will remain in full effect.

    14.3 No Waiver

    Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

    14.4 Assignment

    You may not assign or transfer these Terms without our consent. We may assign these Terms without restriction.

    15. Changes to Terms

    We may modify these Terms at any time. Material changes will be communicated via email or platform notice at least 30 days before taking effect. Continued use of the Services after changes indicates acceptance of the updated Terms.

    16. Contact Information

    For questions or concerns about these Terms, please contact us:

    Email: legal@mycreonix.com

    Mail: CREONIX AI, Legal Department, [Your Business Address]